Reverse Mentoring – a novel approach to capturing the student voice

While mentoring is a widely-used development approach in higher education, reverse mentoring is a more recent phenomenon. The approach is growing in popularity inside and outside the university and holds potential in helping HE leaders understand the viewpoint of students and the potential of technology in enhancing teaching and learning. Indeed, it offers an effective way of capturing the student voice and in helping to advance the principles of equality, diversity and inclusion across universities.

Reverse mentoring is a mentoring partnership where a younger individual mentors a more experienced individual. In the context of Crannóg, it involves matching a student with a head or dean. The student mentor will introduce the head/dean to the span of apps and sites that they use to acquire and create learning and knowledge.

DCU is the first of the Crannóg Institutions to initiate a Pilot Reverse Mentoring Programme. As part of the Crannóg project, we are developing a Toolkit of resources. The Toolkit will detail the steps in establishing a Reverse Mentoring programme, from research through to matching Student Mentors and Head/Dean Mentees to evaluating the programme. It will provide templates for the online forms used in the process, as well as recommendations, tips and a proposed programme structure.  

Dr. Derek Hand on DCU's Reverse Mentoring

Resource Packs

The resources in this section will enable you to roll Reverse Mentoring initiatives out in your own institution. Check back for updates.

Getting Started:

1. Reverse Mentoring in the University – Summary of advantages and best practices

2. Establishing your Programme 

3. Crannóg: Mentee/Mentor Matching Process – Information sheet for Heads/Deans (docx – customise for your institution)

4. Mentoring at DCU – Kickoff Handbook